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CASE STUDY #3
Cost Recovery Audit - Rural Network Services Company


(Short Version, fuller study details to follow)..

An audit undertaken last year at a small rural network services company employing just four people, uncovered a billing overcharge of $14.700, an ongoing billing cost of $2880.00 per year for services no longer being used, an ongoing billing cost of $9600.00 per year for services never requested, authorized or used. The audit resulted in an agreement by the telephone company to refund the $14,700 overcharge. The audit process enabled the company to fully review their needs and services and achieve a 27% reduction in their ongoing telecom costs